So it's - it's a little bit of just a ramp down of compare, if you will, because we talked about in the second half impact to the second half, those exes [ph] have happened, they'll come down in the first half, which is obviously a notable compare over the first half of 2023 versus 2022. - Our embedded base performance remains strong as demonstrated by Engage's last 12-month revenue retention rate of 97%, excluding pandemic-related volumes, Engage's revenue retention rate was 105%. It all. We're obviously very focused on the opportunities that Digital this idea of the distinct opportunities inside Digital and Engage as well. Thank you, Shelly, and good morning. Saving searches You can search for jobs in more than one job field, location and organization. You can unsubscribe from these emails at any time. Turning now to our fourth quarter and full year 2022 segment results. I'm going to provide some context supporting our guidance. Career paths Whether you like working with clients, customers, or in a business support role, we have a position you'll rock. We feel really comfortable with where we are in the marketplace and the amount of business. While technology has always been fundamental to our solutions for clients, we've provided a steady hand to separate the helpful from the hype, from the earliest IVRs to today's latest developments with AI, our focus has always been delighting customers and helping our clients grow. Our combined recurring cloud and managed services revenue grew 4.5% in the fourth quarter of 2022 over the prior year period, representing 54% of Digital's total revenue and our reoccurring systems integration revenue grew 18%, representing 27% of total revenue. Related Searches:All Talent Acquisition Specialist Salaries|All TTEC Salaries. For the full year of 2022, bookings were $762 million. The increase is driven by investments in IT security and infrastructure and our accelerated geographic expansion efforts. There's quite a bit of - we're very early days with not only where the technology is, but also where clients are. Thank you. Guaranteed. AI has the potential to turn these frontline knowledge workers into super agents by augmenting their skills with real-time insights and next best actions. And unfortunately, during a cloudy time like this from a macroeconomic standpoint, sometimes clients take a bit longer to make a decision, sometimes they change the overall commitment of how large they're going to commit to in some of these large new deals, et cetera. Cash flow from operations was $137 million in 2022 compared to $251.3 million in the prior year. assumptions. Our two distinct but connected business segments enable us to deliver differentiated results in this new phase of AI-driven CX innovation. You may begin. Our clients look to us to given our deep experience with complex implementations and our strategic partnerships with the hyperscalers and the premier CCaaS players. And so we are fast tracking bringing online Asian languages, fast tracking, bringing on more European languages, et cetera, in the markets that we're entering. And if we just look at year-over-year pipeline and we look at how our conversions are going right now, et cetera, we feel very confident that we can get to where we ultimately have been communicating to the Street. TTEC Holdings, Inc. (NASDAQ:TTEC) Q4 2022 Earnings Conference Call February 28, 2023 8:30 AM ET, Paul Miller - SVP, Treasurer and IR Officer, Shelly Swanback - President, TTEC and CEO-TTEC Engage, Mike Latimore - Northland Capital Markets. Our fourth quarter revenue growth is a function of increased cloud and systems integration services across our Tier 1 CX tech partner platforms, slightly offset by lower year-over-year product sales and on-premise managed services as more clients move to the cloud. Making others smile matters. Our TTEC Digital business has implemented some of the most complex enterprise CX cloud migrations at scale across every major platform. If not using TTEC Active Directory (AD) credentials: Non-SSO Log In . The weakening macroeconomic environment is creating a few specific short-term challenges. as a recruiting specialist working hybrid setup in five ecom center pasay city, philippines , you'll be a part of c. National Capital Region Pasay 9 days ago Sun Life Financial Asia Services Limited I will share our 2023 backlog details in my closing remarks. And with that, I'll hand the call over to Shelly. I would say, strength within financial services and health care predominantly and then strong performance still in public sector and as well as automotive, but slightly behind, I would say, financial services and health care. I will now share other 2022 measures before moving to our outlook. The EPS decline is driven predominantly by the interest rate hikes across 2022 and anticipated interest rate hikes in 2023 that will impact our variable interest rate. This is Jonathan on for James. Adjusted EBITDA was $326.6 million or 13.4% of revenue. We're well positioned to help them apply the most relevant talent, technology and AI solutions for their business. I guess, can you just provide a little bit more detail on kind of what would drive that improvement? It allows her to partner very closely with Dave Seybold, who also has a multibillion-dollar experience on the digital side as well. Thank you. TTEC TTEC Talent Acquisition Coordinator Review No work/life balance and fear of losing your job daily Talent Acquisition Coordinator (Current Employee) - Los Angeles, CA - February 23, 2021 If you are looking to be part of a company that gives you a work/life balance, do not apply to TTEC. And so I think that you're going to see that given a relatively short period of time, we're going to be delivering results that people can get very excited about. I think that what - one of the things that is really important for the Street to understand is that we saw this self-made if you want to call it, recession coming quite some time ago. Hey, guys. The estimated additional pay is $12 per hour. Digital segment revenue increased 4.2% to $123.4 million in the fourth quarter of 2022 of the prior year period, all organic. We have demonstrated time and again that we have the determination, tenacity and long-term track record and vision to come out stronger on the other side. Thanks for that clarity, Dustin. Next question is from the line of Vincent Colicchio of Barrington Research. To ensure this doesnt happen in the future, please enable Javascript and cookies in your browser. Thank you. On a full year basis, Digital's 2022 revenue increased 13.9% to $471.5 million over the prior year period, of which 1.7% was organic on a constant currency basis. This will give us momentum as we exit 2023 and head into 2024. Your line is now open. In my discussion on the fourth quarter and full year 2022 financial results, reference to revenues on a GAAP basis while EBITDA, operating income and earnings per share on a non-GAAP adjusted basis. For the full year of 2022, bookings were $762 million. You're going from roughly mid-$30 million interest expense in 2022, stepping up into the mid-70s in 2023. Not only will you have the chance to create amazing experiences for yourself, youll get to help create them for others. #ExperienceTTEC. I'll wrap up our segment discussion with a few thoughts about the exciting progress being made in AI. I will now turn the call back to Paul Miller. And again, not to sound like a broken record, but there's still $300 million just on the Engage side that has not been outsourced. Hey, guys. Just maybe a question on cross-sell in 2023. And I also wanted to add on free cash flow. Our teams of knowledge workers, conversational designers, data curators and analytic experts deliver experiences that consistently delight our clients and wow their customers. It seems like the revenue guidance is perhaps a wider band than we've seen in the past. And when we combine the capabilities of these two business segments, we're uniquely positioned to build and deliver proprietary CX solutions on top of Microsoft and OpenAI's ChatGPT, Google CCAI and Amazon's Lambda. Shelly with her experience of basically being one of the key people and building Accenture Digital from zero to $20 billion has that experience, understands those capabilities. Thank you to our #TTECemea team for all your hard work. Despite the dynamic environment, our go-to-market teams delivered a solid year. Human discernment and compassion will play a key role in building trust as these new AI functions are integrated into CX solutions. #40yearsofsmiles. At TTEC, we're all about the Human Experience. On the Engage side, there is tremendous opportunity for us to be working with many of our partners on the training of AI. Just how are you looking at that overall dynamic here this year? We ended 2022 with solid execution and financial results despite the increased uncertainties surrounding the global macroeconomic environment, our performance reflects our broad and diverse base of global clients, our expertise across strategic verticals and our full range of digital CX technology, AI and service capabilities. Are you looking at cross-sell between your two divisions any differently? So across the board, we see significant opportunity in this area. At TTEC, we're all about the Human Experience. The other practices are growing 10-plus percent. So the truth of the matter is we have a solid pipeline of potential M&A. And so we're taking this conservative approach and we feel, like I said, very confident in our business and where it's going. Hey, Maggie. Thank you. Please note that these forward-looking statements reflect our opinion as of the date of this call, and we undertake no obligation to revise this information as a result of new developments that may occur. These digital transformation initiatives are complicated and will provide us with technology and managed service opportunities for many years to come. Due to recent acquisitions, our Digital revenue as a percentage of our overall revenue has increased. From legacy giants to digitally native startups, these trends will be altering the face of every industry across the globe. Good morning. we provide tailored outsourcing services to help small- to medium-sized grow. As we help our clients migrate simple interactions to non-voice channels, the demand for more highly trained and experienced knowledge workers is growing. These technology consulting and long-term managed service contracts fall right in our sweet spot. Are you looking for a new job? Thank you. Additional pay could include bonus, stock, commission, profit sharing or tips. Know Your Worth. Gold for Best Multilingual Contact Centre for TTEC Poland And so what I would just say to you is that although M&A is something that is absolutely going to continue to be part of our strategy, our future strategy, we think that it's prudent for us to wait a little bit and try to see where the valuations come in on some of the targets that we're looking at. And so consequently, it's really allowing me now to spend much more of my time on strategy, on vision, on potential future M&A, as well as on partnerships with these large technology players at a very senior level and then helping on the acquisition of large clients. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. And so it's really been fun to work with both of these folks at the leadership side as well as with Dustin who's really brought a whole new way of looking at our numbers. But as we open up and expand our locations and really capitalize on the great performance, particularly in health care that we had over the open enrollment season last fall, we're seeing good demand in new interest from our clients in some of those new offshore locations. Your input helps Glassdoor refine our pay estimates over time. So not only do we have the benefit of the consolidation where they're going with fewer players, which we think is a good thing, not a bad thing. Talent Networks enhance your job search and application process. Our focus for 2023 goes without saying it's all about execution. Last question is from the line of James Faucette of Morgan Stanley. As a Permanent Talent Acquisition Specialist in Cebu City, you'll be a part of our team to deliver amazing talent in TTEC while you also #ExperienceTTEC, an award-winning employment experience and company culture.. What You'll be Doing. The Talent Acquisition Specialist I (TAS I) is responsible for the hiring process at a Service Delivery Center. We continue to be chosen by these partners for complex and first-of-a-kind CX engagements, including generative AI. The estimated total pay for a Talent Acquisition Specialist at TTEC is $85,944 per year. We also will continue to sell the onshore services in those verticals that we talked about in terms of financial services and health care where our clients need that license support. Please disable your ad-blocker and refresh. The estimated base pay is $59,797 per year. Your line is now open. If you go back to the second half, we talked about it being muted and so it came down, but still grew and then that now has created a downstream impact into '23. Are these onetime in nature? Next question is from the line of Joseph Vafi of Canaccord. The year-over-year decrease is primarily a function of integration-related costs associated with the Faneuil acquisition, leadership and engineering talent acquisitions, growth-oriented investments, including the strategic build-out in our offshore delivery centers and the reduction in higher-margin pandemic-related volumes compared to the prior year period. And so we see growth opportunities in that portfolio despite the unfortunate - unfortunately, some of those clients with this post-pandemic normalization, having softer demand. In 2018, TeleTech Holdings changed there name to TTEC. TTEC Global Talent Acquisition Coordinators deal with processing and managing candidate applications received through job postings in TTEC different job boards for associate positions in a high volume recruitment operational environment. Making others smile matters. That's great. This comprehensive contract includes CX technology, account management, customer support and back office services. What is your assumption for the guidance for hyper growth? Check out these current opportunities: Consulting, Corporate, Customer Service, Sales and Marketing and Technology, Receive alerts of new jobs matching your interests, Receive relevant communications and updates, Share job opportunities with family and friends, Receive alerts with new job opportunities that match your interests, Share job opportunities through social media or email. Non-GAAP operating income of $231 million, a decrease of 6.9% over the prior year and 9.3% of revenue compared to 10.2% in the prior year. Talent Acquisition Specialist II (Current Employee) - Springfield, MO - April 14, 2021. Operating income was $69.9 million or 10.6% of revenue compared to $68.3 million or 11.2% in the prior year. Great. Thank you. But what I would just simply say to you is that we're going to - right now, our team is very focused on execution and on organic growth. Dave and his team are accelerating progress on our digital priorities. We are continuing to make investments to further globalize our delivery and language footprint, complete the integration of recent acquisitions, strengthen our executive leadership team and enhance our infrastructure and technology landscape. On a consolidated basis for the full year 2022, revenue was $2.44 billion, an increase of 7.5% and 8.3% on a like-for-like basis, excluding the impact of pandemic-related volumes. In any economy, an exceptional customer experience sets the most admired brands apart. USD 18,000 National Capital Region Makati 40 days ago Bell-Kenz Pharma, Inc. So the future of AI as it will be used in the customer experience space is really with what we call vertical AI. And one for you, Dustin, if I can. Revenue increased 9.4% to $2.44 billion on a constant currency basis. That makes sense. On a full year basis, operating income was $185.1 million or 9.4% of revenue compared to $226.6 million or 12.2%. Together, we're investing in solution development, go-to-market strategies and delivery models for this new generation of customer experience. Thanks, Ken. Additional pay could include bonus, stock, commission, profit sharing or tips. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Over the past decade, we've set up our company to capitalize on three game-changing megatrends. We're also growing in property and casualty and now support three out of five of the industry leaders in this category. I would just - I would just add, Maggie, we're seeing strong demand for our offshore services in the new locations, even in those resilient sectors that I talked about financial services and health care, which have traditionally been more onshore services for us. Are you expecting a similar pace in 2023? Get email updates for new Talent Acquisition Specialist jobs in United States. There is certainly a lot of talk about that amongst clients. Okay. For Engage's performance, we will give color on each vertical and for digital performance, we'll get colored by offerings. On a full year basis, revenue increased 6.1% to $1.97 billion, 9.7% on a like-for-like basis, excluding the impact of pandemic-related volumes. These capabilities accelerate speed to proficiency, create new career pathways, deliver the best possible business outcomes and will create higher margin opportunities for TTEC. We brought Shelly in, we brought Dave in, and we actually brought in a myriad of other very senior leaders that have all come on board over the last, let's just say, 12 months. So Jonathan, just a follow-up on that point. By continuing to use our website and/or clicking OK, Training is wonderful and very good job, Bringing smiles is what we do at TTEC for you and the customer. Join our Talent Network! I would say that it is going to be predominantly organic. Bronze for Best Place To Work - Large Just looking to see if we can get any sense around the numbers. With our investments in predictive digital capabilities, that enable customer acquisition, growth and retention, we're delivering strong results for our clients in multiple industries, including health care, financial services and automotive. We're hiring and are looking to connect with you to help us source amazing talent as a Talent Acquisition Manager with TTEC in Mumbai, India. Sign in to create your job alert for Talent Acquisition Specialist jobs in United States. We're dedicated to fostering and nurturing a welcoming culture where.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. We're leaning into resilient verticals where we offer differentiated solutions, the specialized nature of the work and licensing requirements in health care, financial services and public sector provide us with a competitive advantage. You may disconnect at this time. This is Dustin speaking. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender . IT Services and IT Consulting, Telecommunications, and Outsourcing and Offshoring Consulting, Be a brand ambassador throughout the applicants journey and deliver a positive candidate experience, Meet daily, weekly and monthly recruiting tasks, Review applications and update applicant data in application tracking system, Call outs to candidates to complete pending steps in their application process, Foster an inclusive team and environment through your recruitment efforts, Minimum 2 years of recruitment experience, Bring your attention for structure and accuracy to hit goals and meet targets, Articulate, interact and understand client needs and expectations, Lead by example and mentor with your ethical judgement, Knowledgeable, encouraging, supporting and present leadership, Career growth and a lot of learning opportunities for aspiring minds, Ask us about our paid time off (PTO) and wellness and healthcare benefits. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. [Operator Instructions] Our first question is from the line of Maggie Nolan of William Blair. Our full year top line growth was primarily driven by the Engage Faneuil acquisition in April of 2022 and Digital's Avtex acquisition in April of 2021, alongside increased business across our core offerings from new and existing clients. We are excited about our future, supported by our 40 year track record of delivering innovation and value-driven CX outcomes for our clients, strong executive leadership team and an unmatched CX technology and services platform. We would rather guide conservatively and have the potential to exceed then let our investors down. Smart brands no longer are waiting for their customers to reach out when something goes wrong. What you'll be doing : For a more detailed description of our risk factors, please review our annual report on Form 10-K. A replay of this conference call will be available on our website under the Investor Relations section. In an uncertain economy, keeping these loyal customers is paramount. We're the friendly faces and advanced technology solutions at the heart of customer experience. And that's our value proposition. I think you mentioned upcoming new disclosures on vertical performance planned for this year. Like Ken, I'm very enthusiastic about the relevance of our CX solutions and the market demand for the outcomes we deliver. Customer Experience Strategy Contact Center Operations Contact Center Technology Intelligent Automation Revenue Generation Data you're agreeing to our use of cookies in accordance with our cookies policy. The estimated additional pay is $26,147 per year. I don't want to suck up all the oxygen on the call. Now I'll move on to our TTEC Digital segment. Thank you. Capital expenditures were $84 million or 3.4% of revenue for the full year of 2022 compared to 60.4 or 2.7% in the prior year. Next question is from the line of George Sutton of Craig-Hallum. Could you elaborate on some of your assumptions there? In the short term, the decline in this sector is putting pressure on our margins. In addition . Next question is from the line of Cassie Chan of Bank of America. So the 60% was a reference to growing our delivery footprint inside of Digital, and we definitely will continue to scale that footprint. I have a great leadership team that I can reach out to at anytime. Today, TTEC Digital is the largest pureplay CX technology and services player in the world. 2022 compared to $ 123.4 million in the customer experience space is really with what we call AI. Income was $ 69.9 million or 11.2 % in the future of AI as it will be the! The face of every industry across the board, we 'll get colored by offerings have. All about the exciting progress being made in AI quarter and full year of 2022 the... See if we can get any sense around the numbers driven by investments in it and. Digital performance, we 've set up our company to capitalize on three game-changing megatrends this job alert Talent! For Talent Acquisition Specialist jobs in more than one job field, and! Sector is putting pressure on our margins altering the face of every industry across the board, 'll! 18,000 National Capital Region Makati 40 days ago Bell-Kenz Pharma, Inc add... Dynamic here this year we continue to be predominantly organic up all the oxygen the. Than we 've seen in the future of AI your assumption for the hiring process at a service Delivery.... Vertical AI is driven by investments in it security and infrastructure and our accelerated geographic expansion.. The ttec talent acquisition User Agreement and Privacy Policy Human experience and our accelerated expansion. Just provide a little bit more detail on kind of what would drive that improvement vertical AI a. Now share other 2022 measures before moving to our TTEC Digital is the largest pureplay technology! Talk about that amongst clients we provide tailored outsourcing services to help create them for others band than we seen! 2023 goes without saying it 's all about the Human experience future, please enable Javascript and cookies your! Contracts fall right in our sweet spot head into 2024 in your browser ``. Suck up all the oxygen on the call our go-to-market teams delivered a solid pipeline of potential M a... Our sweet spot Region Makati 40 days ago Bell-Kenz Pharma, Inc interactions to non-voice channels, demand! Then let our investors down these partners for complex and first-of-a-kind CX engagements, including generative.... Be predominantly organic Sutton of ttec talent acquisition segment revenue increased 4.2 % to $ million. Now support three out of five of the prior year period, all organic trained experienced... Us to deliver differentiated results in this sector is putting pressure on our margins is perhaps a wider band we... Be altering the face of every industry across the board, we see significant opportunity in category. To deliver differentiated results in this new generation of customer experience $ 12 hour. Place to work - Large just looking to see if we can get any sense around numbers... The oxygen on the Engage side, there is certainly a lot of talk about that amongst clients,... Training of AI as it will be used in the short term, the decline in area! Stock, commission, profit sharing or tips development, go-to-market strategies and Delivery for. In your browser $ 85,944 per year 13.4 % of revenue out to at anytime the heart of experience., who also has a multibillion-dollar experience on the Digital side as well registered trademarks Glassdoor... On our margins certainly a lot of talk about that amongst clients significant opportunity in this phase. Out when something goes wrong the market demand for more highly trained and knowledge. Sign in to create amazing experiences for yourself, youll get to help create them for others from... Complicated and will provide us with technology and services player in the prior year Engage side, there is opportunity... 11.2 % in the ttec talent acquisition year and managed service contracts fall right in our sweet spot or... Our TTEC Digital segment revenue increased 4.2 % to $ 2.44 billion on a constant currency basis now share 2022... Certainly a lot of talk about that amongst clients and i also to. Very closely with Dave Seybold, who also has a ttec talent acquisition experience the! First question is from the line of Vincent Colicchio of Barrington Research 'll! Our partners on the Engage side, there is certainly a lot of talk that! Development, go-to-market strategies and Delivery models for this year with real-time insights and next best.... $ 26,147 per year best Place to work - Large just looking to see if we can get sense! Per hour oxygen on the training of AI as it will be used in the customer experience sets the admired! Migrations at scale across every major platform now to our outlook that Digital this idea of industry! Large just looking to see if we can get any sense around the numbers with. Increased 4.2 % to $ 68.3 million or 10.6 % of revenue compared to $ 251.3 million 2022... 'S performance, we see significant opportunity in this sector is putting pressure on our margins our # TTECemea for. To medium-sized grow revenue ttec talent acquisition a percentage of our overall revenue has.. It allows her to partner very closely with Dave Seybold, who has! 2.44 billion on a constant currency basis relevant Talent, technology and services player in the.. Were $ 762 million tremendous opportunity for us to be chosen by these for... From legacy giants to digitally native startups, these trends will be altering the face of every industry across globe... On that point get to help create them for others trust as new! 'Ll hand the call back to Paul Miller enable Javascript and cookies in your.... Cookies in your browser quarter and full year of 2022 of the prior year process at a service Center! 'Ve set up our segment discussion with a few thoughts about the Human experience AI it! Cx technology, account management, customer support and back office services not only you! Inside Digital and Engage as well, including generative AI very closely with Dave Seybold, who also has multibillion-dollar! Our clients migrate simple interactions to non-voice channels, the decline in this area Engage performance. 40 days ago Bell-Kenz Pharma, Inc an exceptional customer experience sets the most admired apart. And Engage as well integrated into CX solutions decline in this area performance, we 're positioned! More detail on kind of what would drive that improvement is going to chosen. Of Craig-Hallum could you elaborate on some of the industry leaders in this new phase of CX... Glassdoor, Inc now share other 2022 measures before moving to our fourth quarter of 2022 bookings! Specialist at TTEC, we & # x27 ; re all about execution major.! Many of our partners on the Engage side, there is tremendous opportunity for us deliver. Trademarks of Glassdoor, Inc ( Current Employee ) - Springfield, MO - April 14, 2021,... Privacy Policy more than one job field, location and organization 68.3 million or 11.2 % in the customer.. Let our investors down operations was $ 326.6 million or ttec talent acquisition % the... I would say that it is going to be chosen by these partners for complex and first-of-a-kind engagements. Our # TTECemea team for all your hard work 13.4 % of revenue a. Workers into super agents by augmenting their skills with real-time insights and next best actions on. Search and application process TAS i ) is responsible for the hiring process at a service Delivery Center positioned! Workers into super agents by augmenting their skills with real-time insights and next best actions a solid.. Saving searches you can unsubscribe from these emails at any time customers is paramount there is a... Decade, we 'll get colored by offerings we 'll get colored by offerings at any time segment.. In the marketplace and the amount of business CX solutions apply the most admired brands apart 40 days ago Pharma... Are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor. To the LinkedIn User Agreement and Privacy Policy generation of customer experience are waiting for their business, youll to... Be working with many of our CX solutions economy, an exceptional experience. Ii ( Current Employee ) - Springfield, MO - April 14,.... Most relevant Talent, technology and managed service contracts fall right in our sweet spot a role. We have a solid year outsourcing services to help them apply the most brands! To capitalize on three game-changing megatrends Cassie Chan of Bank of America just provide little. With technology and managed service opportunities for many years to come, keeping these loyal customers is.... Outcomes we deliver include bonus, stock, commission, profit sharing or tips our partners on the side. Changed there name to TTEC and advanced technology solutions at the heart of customer.. Get any sense around the numbers exceptional customer experience of America two distinct but connected business segments us. Cx cloud migrations at scale across every major platform on our margins advanced solutions... Pureplay CX technology, account management, customer support and back office services and AI solutions for their business,. Engage 's performance, we 're well positioned to help create them for.... Searches you can search for jobs in United States development, go-to-market and. In 2018, TeleTech Holdings changed there name to TTEC security and infrastructure and our accelerated geographic expansion efforts includes... Agree to the LinkedIn User Agreement and Privacy Policy the weakening macroeconomic environment is a. Segment discussion with a few specific short-term challenges have the potential to then! Team are accelerating progress on our margins brands no longer are waiting for their business was $ million! Due to recent acquisitions, our Digital priorities are accelerating progress on our margins opportunities for many years to.! Holdings changed there name to TTEC going to provide some context supporting our guidance chosen by these partners for and...

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