Login - Way2Go Website. The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, Electronic Payment Card (EPC) Transition Information, World Elder Abuse Awareness Day Conference, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), webpage for Parents Receiving Child Support, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new. A One Time Passcode has been sent to to submit Public record request online form reference number : There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details. is all very user friendly and easy to find these options. It's the free, fast way to monitor your available balance and transaction activity. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. You can also call the general Way2Go Card Customer Service phone number at 888-929-2460. What if I don't want to use all of my TANF benefits or child support payments in one month? Hearing-impaired customers call TTY: 1(866) 656-5913. You can't add money to your card and transferring money to bank account takes at least 7 business days. What if I still have funds on my Bank of America card after February 27, 2022? To activate: Once activated, withdraw all remaining funds from your debit card. How can I get information on the status of my claim? Go Program may charge a fee to your account when requesting a check. It is necessary to select a new PIN for your replacement card. How much can I withdraw from my Eppicard? Benefits used or misused by a Protective Payee will not be replaced. You can change your address online through: You must also contact Wisconsin Debit Card customer service at 1-877-253-3686 to update your address by following the Lost/Stolen or Damaged path in the IVR system. The custodial parent can view their account online for free at www.GoProgram.com, call Way2Go Card Customer Service at 1-855-462-5888, or perform a balance This app is very helpful and easy to use. It took 6 days and I received no confirmation or message that said it would be successfully transferred or even how long it would take. To sign up for Direct Deposit click here. Twenty-four hours after the payment has been received. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? If you know a payment was sent and you have not received a letter or a card, please call your Local Child Support Agency. Go Program Way2Go Card mobile app. Copyright 2023 Apple Inc. All rights reserved. The transfer costs $0.50. contact your Child Support Agency and provide your updated address. **Please Note** Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. You should complete an application for direct deposit and submit your completed application to Wisconsin Support Collections Trust Fund at the address found on the upper left-hand side of the application. The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. The legal representative will need to provide specific documents to Go Program in order to prove their legal right to these funds. Access your card account information for free at. Initial Deposit Protecting Children, Strengthening Families, Building Communities, Yes, your payments will continue to be disbursed to your Wisconsin, Yes, the website has moved. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. You can review your information and make changes in the AZ Child Support Portal. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. Repaying the UI benefits collected, plus penalties and fines. Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! Access to your funds anywhere debit MasterCard cards are accepted. New hires can opt to use their own bank account or to have their wages deposited to the Conduent Way2Go Paycard. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. this same card will be used. It is important to keep track of your balance. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. funds, etc . I don't understand what the issue is. ATM Denial for Insufficient Funds Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new Way2Go Card. When prompted, choose Lost or Stolen from the automated menu. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. No. Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. Check your balance online atGoProgram.comor by calling Way2Go Customer Service at 855-462-5887. If you think threw you away your new card or need information, please call (833) 322-1441. Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. Access to your funds anywhere Debit MasterCard is accepted. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). Only you should know your PIN. If they don't want to call, the payee may create a secure user ID and password at. So I waited and saw nothing changed, even when my new payment came in and the month rolled over (I figured maybe they had a monthly transfer limit or something?). Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. I already reported a name or an address change to DES, how can I get a new card? What if I lose my Debit Card (ePayment/Way2Go Card)? Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements.If you already have your GoProgram.com Way2Go Card user ID and password, youre ready to use the Way2Go Card mobile app.First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.Disclosures:Available for eligible Go Program Way2Go Card customers and accounts only.There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. 2022 Conduent, Inc. All rights reserved. They can also use it to set up a direct transfer for future payments, shop online and in stores, and get cash from ATMs all around the world. English| Espaol | Kryol Ayisyen. Always know your balance so that you not be charged an ATM overdraft (denial) fee. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. Way2Go Card - Fee Schedule and Disclosure (Updated: August 2, 2021), Frequently Asked Questions (Updated: August 30, 2021), Additional Fee-Free ATM Locations for the Way2Go Card, We have added a one - time password authentication (a single-use disposable password) to submit a Public Record Request Form. Use the Way2Go Card mobile app, GoProgram.com, or call 1-877-253-3686 to activate your card and create your PIN. On Jan. 8, 2022, the child support program changed to a new debit card website and Wisconsin Way2Go Debit MasterCard. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. Forgot User ID? Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. If the card is not working properly, a new one will be mailed. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen to the IVR prompts, which will offer you the opportunity to opt in to receiving monthly debit card activity statements. A new card will be mailed to you and should arrive in 9-10 days. The Way2Go Card is an electronic method for receiving your unemployment insurance payments. Transfer unemployment benefits from your prepaid debit MasterCard directly into . English| Espaol | Kryol Ayisyen. Should you need to file another claim for unemployment benefits during this time. You may also receive cash-back with a purchase at a merchant that accepts Maestro or MasterCard. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. Protective Payee information must be handled through the county worker. If you have a Protective Payee, only that person can access your TANF benefits. What if Ive moved since I received my first EPC card? What are the benefits of my new Way2Go Card? Transfer funds for free to your personal U.S. bank account. They show your balance. If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. Way2Go Card cannot answer any unemployment questions relating to the release of your funds. This information is also available online at https://bit.ly/AZUI-EPC. anyone able to transfer funds from way2go card to your bank? There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. This information is also available online at https://bit.ly/AZUI-EPC. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). It may be that you have moved and the address the child support agency has for you is no longer valid. The Way2go card VA card can be used for unemployment insurance benefits, SNAP benefits, and other government payments. Your child support debit card is one of the ways you can receive your child support payments electronically. The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. Debit card users will need to pay for their fuel inside the station or kiosk. Very frustrating because I still havent received anything!!! Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. I have been using it for 6 months. How does the debit card (ePayment/Way2Go Card) work? Definitely; the Way2Go Card app is available on iOS and Android devices. Frequently Asked Questions. You may conduct balance inquiries free of charge through the convenience of Internet access atGoProgram.comor the Way2Go Card mobile app (Apple Store|Google Play). The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. No. GoopOnYaGrinch 2 yr. ago. Way2Go Cards are mailed within 7-10 business days from the date your new claim is filed. 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