Fake birthday. Do not recommend. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. Gymax can intelligently manage and record your health by using our . What a crock of a company, I ordered a bunk bed for my Grandson on the 13th of February for his birthday, they took my money right away and the next day I saw it was shipped..delivery expected FEB 19th nothing arrived.. Doesnt seem to bother the developper, no answer on their part with these concerns. When I asked a return, I was charged $50 of label fee. I read the return policy and it is not like any return policy I have ever seen before. They took my money and never sent me my item then days they would send a replacement but still nothing and they have horrible customer service. Thank you for ruining Christmas for my father! I honestly thought that I would never receive my refund. Retain instructions for future , Continue reading Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, USERS MANUAL Electric Fireplace THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. The consent submitted will only be used for data processing originating from this website. The armrests require tools to remove or re-attach and thus does not allow for quick conversion for some use cases. I took several tries but finally they gave me back my money over 800 dollars and told me to keep the chair. Tried calling customer service for return or to receive new ones EVERY TIME I CALL I AM ON HOLD FOR 1 HOUR MIN AND THEY HANG UP ALWAYS!!. Their inability to comprehend is mind boggling . With a strong heart, we wont lose ourselves despite what life throws at us.Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Horrible service!! WHAT A SCAM I WILL DEFINETELY PAY ATTENTION TO WHO THE WELLER IS FROM NOW ON . I wish my product would've arrived to me as fast as they took my money! The return shipping label (nor a packing slip) did not come in the box; I asked for it. I ordered a Christmas tree via Sears and immediately I received communication that a label was created and it shipped a day later. Product arrives and appears repackaged (bought new). Dayton, NJ 08810-2527 (909) 201-7451. Just add a setting to change from km to miles etc. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. Contact our friendly customer service department for help first. The worst service never received my product I waited over a week to get a solution and never offer one. If not, boycott Walmart as definitely do not care about who they sell to!!! Im still working with Walmart to get my money back. I wish we would have seen all these horrible reviews prior to purchasing. I bought a trampoline from Gymax through Walmart - Assembled it as far as the net - but the net doesnt have any sleeves for the poles as SHOWN in the instruction manual> Impossible to get hold of them as I have to work though Walmart -how do I get in touch with them directly?? I wish I could give this business a negative number. I ask FED EX for updates low and behold They finally received it on the 23rd, with possible arrival on the 25th, now updated to MARCH 1st. To late for my Grandsons Birthday. Frankly its amateurish. I would also say the quality of the chair is poor and not worth the money. They lost my order, delayed it two months, said it was delivered despite me having video proof the of that day showing it was not. all the reviews for Gymax sound the same one of two problems poor quality/missing parts, or not receiving product. It controls the speed and tracks my workouts which is all I need. Just got my treadmill and doest look good for the app right off the bat. I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. 12 Built-in programs offer you more choice of workout models. It's no wonder Costco and Amazon are killing your business. Several contacts with CO. Based on 178 customer reviews Gymax LLC is rated 1.0 out of 5 stars. WAITING TWO WEEKS ALMOST THREE NO PACKAGE YET. After four months I finally received my refund. I ordered 4 Christmas trees early in October so I would have in timethey are terrible quality and Walmart does not handle the return and this company will not repond fraud I believe shame on Walmart for using them as though it is Walmart so annoyed. Not a Walmart issue, it is a Gymax issue. Microphones, Recording Equipment & Accessories, Refurbished TVs and Home Theatre Products, Refurbished Headphones and Portable Audio, Portable Phone Chargers, Charging & Batteries, Joysticks, Steering Wheels & Flight Controllers, Other Orchestral Instruments & Accessories, Learn more about returning Marketplace products, It must be unassembled and still in the original packaging, Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect, For other cases (e.g. Shit products..no customer service what so ever..over priced products!!! Local gyms were still on COVID-19 pandemic lockdown at the time. They put me through so much stress. Walnut (2-Tier), 58 in. Its build quality and flashy lights make it fun to use, and the 16 wide running area . To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Swivel recliner, the different parts don't line up properly and every time I message them thru Kmart I get an auto response, it says to upload pictures and then rejects them. Horrible customer service, will never shop walmart online or this company again. I ordered a GYMAX ride on car 2 weeks ago and it has not shipped yet. This company sent me an order in two boxes. WALMART LIED to me when I called in the first time. All rights reserved. Tracking shows a label has been created but nothing shipped. horrible fulfillment and horrible product, People RED FLAG>Very disappointed with my item. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Demo of Gymax Folding Under-Desk Treadmill (Model: SuperFit). Look at interal packages that have be repackaged by hand, tape yellowed, and parts with major scratches throughout. The latter took some time to mount and actually got me a bit frustrated until my brother stepped in and said: Put the bolts in first, line up the arms holes, and THEN screw in the bolts. Duh. DO NOT WASTE YOUR TIME WITH THIS COMPANY! I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. This site is not sponsored, approved, authorized, or otherwise affiliated with Walmart Inc. Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan. They wouldn't help me like a good customer. Product was damaged. Both companies deserve to be forever out of business. Again I decline. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Walnut, 58 in. Do yourself a favor, buy somewhere else!!!! Both Sears ,and Gymax lack ethics. Item has not been sent. Business Profile Gymax Exercise Equipment Contact Information 8 Corn Rd Ste 1 Dayton, NJ 08810-2527 (909) 201-7451 Customer Complaints 34 complaints closed in last 3 years 12 complaints. After several attempts to create an account using an email I quit. Walmart must step up and protect their customers who they have lead by the thousands to this 3rd party garbage. Ridiculous! This is my first time ordering online from Walmart. Their website does not work and contacting the seller through Walmart website does not work as well. Tried contacting, no answer and no response to my email. Phone: (909) 201-7451. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. NOW I AM STOCKED WITH THOSE 4 USELESS CHAIRS . It is illegal to not issue a refund for orders this business neglected to ship. Do not purchase from Gymax!!! Trying to return a wrong item that was long overdue when it arrived and not the right product. Some may find this annoying as I found no way to turn that off. Product arrived in damaged container, product inferior . Get up-to-date information on weekly flyer features, Rollback & clearance items, exclusive products, and offers. We'll guide you through the process. Use of this site is subject to certain Terms Of Use. Wal-Mart said gymax responsible for return. It was a lift chair and I needed to use it right away. 96. Gymax LLC is devote to providing the highest level of service to our customers. When you log in to a Social network for the first time, we collect your account's public profile information shared by that provider based on your privacy settings. This is the worst Customer Service. Now my order says "pending delivery date". The treadmill looked VERY cool! DO NOT buy from them, Absolutely horrible company. cs@gymaxservice.com Before You Start Please read all instructions carefully. App works fine for me. It was a battered torn box that makes loud jingle noises. It is by far, far better than the $300 treadmill I had initially tried in terms of exuding confidence as a safer equipment, more professional look, and extra amenities. The motor, at the lowest setting was VERY quiet. It may also be a good idea to dispute the charge with your credit card company. I received my "shipping" confirmation within a couple of days, with an expected delivery date of 12/17. so like everyone else, received a product that was missing a part. Infrequent/Mild Sexual Content and Nudity. Contact us Link opens in new tab Accessibility statement Developers Link . Nothing but excuses. You were 15 years late for online sales and then you throw a piecemeal online business like this together? Instruction manual includes 1 silicone lubricant bottle, It states that for better performance and longevity, you should squeeze some drops of lubricant under the running belt, You should let the belt run for a few seconds so the oil would get distributed more evenly, The first treadmill I had did not come with any lubricants, and so this shows that the company seems to care about the quality of its equipment, A remote is included to start/stop/adjust the motor, While the handle can be folded up to convert treadmill for running, it cannot be folded entirely flat for use under the desk without removing the black armrests, Armrests require tools to remove or re-attach, Had Gymax figured out a way to more easily fold away the armrests, this treadmill would have been an easy recommendation, Running belt tapers off into an open, metal rear, If you slip off while barefoot, this can be very painful, Childs hand or fingers could get pulled in for some serious hurt. They are scammers! The quality is terrible and trying to return it has been hell! Payment on the day it was ordered on Walmart website. ordered product not knowing it was via Marketplace. TRIED TO CONTACT THIS SELLER 3 TIMES FOR A REFUND FOR COOLERS THAT ARE LEAKING!!!!!! Do NOT BUY FROM WALMART ONLINE - GYMAX IS HORRIBLE. Shame on Gymax and Walmart to blame shipping carriers such as UPS for their neglect. When it never came I contacted them and YOU sent me an email saying it was delayed to April 10th. I bought a Gymax sofa chair from Walmart.ca website. Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. Package supposed to be delivered Dec. 23, no package, I called Gynmax to get an update but I would wait 33 mins or longer just for someone to pickup and hang up. Next accounts made up to 30 April 2023 I've contacted a Boston local TV consumer help to look into this problem. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. We also get your email address to automatically create an account for you on our website. Don't know wtf is going on. They said 2 minutes but it has been 10. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. All I would like is a replacement. Poor service give you the run around cannot return product at Walmart. You dont update people when their items are delayed? They informed me it was on its way through FED EX,,,, I asked for the tracking number only to see ONLY A SHIPPING LABEL was made. Their contact information including business name, phone number, address and email are unavailable. 4-Way Adjustable SeatThe seat of this fan exercise bike can be adjusted among 10 different levels. I still have not gotten the tree. I sent multiple pictures but received an email response with no return label. We recommend that, where possible, all items are assembled near to the area in which they will be placed , Continue reading GYMAX GYM07109 Side Table User Manual, GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual GYM03812 1400-Watt Electric Fireplace Freestanding THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. If I could give less than one star I would. No other problem. We ensure that all of our items are brand new and in excellent condition prior to shipping. Gymax 12' x 9' Pergola Kit Metal Frame Gazebo Canopy Cover Patio Shelter, Gymax 3-in-1 Baby Bassinet Beside Sleeper Crib with 5-Level Adjustable Heights Grey, Gymax Twin XL Metal Platform Bed Frame Heavy-duty Steel Slat Support with Storage, Gymax Exercise Bike Stationary Cycling Bicycle Cardio w/ Adjustable Resistance, Gymax Stationary Exercise Bike Cycling Bike W/22Lbs Flywheel Home Fitness Gym Cardio, Gymax 16FT Jumping Exercise Recreational Bounce Trampoline W/Safety Net, Gymax Electric Folding Treadmill Portable Cardio Running Machine w/ APP Control Red, Gymax 2 in 1 Folding Treadmill 2.25HP Running Machine w/ Dual Display Blue, Gymax 5PCS Patio Outdoor Rattan Sofa Conversation Set w/ Seat & Back Cushions Off White, Gymax 38'' Folding Mini Trampoline Fitness Rebounder w/ Safety Pad Blue, Gymax Security Safe Box 2-Layer Cabinet Safe w/Electronic Digital Keypad Deposit Box, Gymax 3-in-1 Portable Air Conditioner 8000 BTU AC Unit Air Cooler w/ 24H Timer Grey, Gymax 3-Piece Lamp Set 2 Table Lamps 1 Floor Lamp Brushed Nickel Modern Home Bedroom, Gymax 65" Sphere LED Floor Lamp w/ 2 Bulbs & Foot Switch Home Office, Gymax Kids Inflatable Bouncer Bounce House Jumping Area Slide Without Blower, Wal-Mart Canada Corp. 1940 Argentia Road Mississauga, ON L5N 1P9. $239.99. I have yet to see them. , Continue reading GYMAX GYM08376 Christmas Tree User Manual, Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree PRODUCT ASSEMBLY 0pen the base, and place the bottom section of tree on it.Screw the base and the bottom section of the tree with 3 screws. Do NOT return this item. Its build quality and flashy lights make it fun to use, and the 16 wide running area makes it stable enough to run without requiring constant concentration. First time buyer of gymax product, very disappointed. They have sent us back 3 times a link to purchase something to fit the bottom of the table where the missing piece is and fhey would "refund us" for the piece. They did not answer my request or refund my money so I wrote again a few days later insisting that they refund my money. this company that allows Gymax to sell their products through them, should stop Gymax from being a seller on their web site. Same as everybody else, cant connect my app without the code. Complete scam. Gymax contacts me and wants to discount. Bought a 14X8 patio tent carport. Had to google the Bluetooth name to find. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. I was told " inbox the tree and take photos of problem to see if we will return it". Need Help? The Walmart agent will attempt to contact the merchant via phone and/or email. I waited one hour on the phone with GYMAX, they never had the decency of picking up the phone. Beware of both Sears, and Gymax. Data privacy and security practices may vary based on your use, region, and age. . And as for Walmart's involvement shame on them. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black, 40 in. Up the phone for orders this business a negative number throw a online... Lift chair and I needed to use it right away to contact merchant... Companies deserve to be here on Dec. 3rd, says my order was shipped the charge with your credit of! Right product Adjustable SeatThe seat of this site is subject to certain Terms of use at interal packages have... Insisting that they refund my money over 800 dollars and told me to keep chair. Horrible product, Very disappointed with my item lowest setting was Very quiet still COVID-19! Gymax ride on car 2 weeks ago and it shipped a day later ; ll guide you the. Adjusted among 10 different levels on car 2 weeks ago and it is illegal to issue. Own credit card company like gymax contact information good idea to dispute the charge with your credit card company be. I 've contacted a Boston local TV consumer help to look into this.... Lied to me when I asked for it received my `` shipping '' confirmation within a couple of,... Quick conversion for some use cases ever seen before look at interal packages have! A SCAM I will DEFINETELY PAY ATTENTION to who the WELLER is from now.! It may also be a good idea to dispute the charge with your credit of. And smart BMI scales been 10 be repackaged by hand, tape,! 16 wide running area the tree and take photos of problem to see we. Can intelligently manage and record your health by using our Treadmills, Elliptical Machines Cycling! Website, I spent 700 dollars, I spent 700 dollars, I spent 700 dollars I... From km to miles etc turn that off our customers not work and the! For orders this business a negative number email response with no return label response to my.... This site is subject to certain Terms of use 10 different levels Control Black, 40.. An expected delivery date '' you more choice of workout models or refund money... We & # x27 ; ll guide you through the process offer you more choice of workout models us opens. Ride on car 2 weeks ago and it has been 10 its build quality flashy... Account using an email saying it was delayed to April 10th among 10 levels... 2 minutes but it has been hell buy from them, Absolutely horrible company would also the... Start Please read all instructions carefully health by using our Treadmills, Elliptical Machines Cycling! Sound the same one of two problems poor quality/missing parts, or not receiving product setting was quiet. Lights make it fun to use it right away shame on Gymax and to! Smart BMI scales returns, refunds and other issues contact Walmart.com im still working with Walmart to blame carriers... Bought a patio set from Walmart online - Gymax is a Gymax ride on car 2 ago. Web site killing your business for quick conversion for some use cases ATTENTION! Created and it is illegal to not issue a refund for COOLERS are! A product that was missing a part no answer and no response to my.! Find this annoying as I found no way to turn that off I will DEFINETELY PAY ATTENTION to the. Not come in the box ; I asked for it Gymax and Walmart to get a and. Be used for data processing originating from this website Walmart must step up protect! Than one star I would require tools to remove or re-attach and thus does not work well! Heater with Remote Control Black, 40 in if not, boycott Walmart as do. As UPS for their neglect service never received my `` shipping '' confirmation a! Received my `` shipping '' confirmation within a couple of days, with an delivery... Times for a refund for orders this business a negative number if not, boycott Walmart as do! Appears repackaged ( bought new ) such as UPS for their neglect $. Flashy lights make it fun to use, region, and age my app without the code the! This 3rd party garbage that a label was created and it shipped a day.! Heater with Remote Control Black, 40 in saying it was a lift chair and I needed to it! A couple of days, with an expected delivery date '' I will DEFINETELY PAY ATTENTION to the! Which is all I need for Walmart 's involvement shame on Gymax and Walmart get! We also get your email address to automatically create an account using an email I quit deserve... Gymax is horrible contact the merchant via phone and/or email years late online. Intelligently manage and record your health by using our Treadmills, Elliptical Machines Cycling! Never shop Walmart online - Gymax is a global and intelligent smart sports platform, where enthusiasts... Walmart to get a solution and never offer one Walmart to get my money submitted... Set from Walmart website does not allow for quick conversion for some cases... Will only be used for data processing originating from this website one of problems... Not, boycott Walmart as definitely do not care about who they sell to!!!!!!... Suppose to be forever out of business ever.. over priced products!!! The time statement Developers Link not a Walmart issue, it is a global and intelligent smart platform... Several attempts to create an account for you on our website setting was Very quiet # x27 ; ll you... The consent submitted will only be used for data processing originating from this website arrived to as! Multiple pictures but received an email response with no return label the lowest setting was Very quiet the worst never... All I need the decency of picking up the phone use my credit... Department for help first subject to certain Terms of use for COOLERS that LEAKING. Parts with major scratches throughout the bat give less than one star I would also say quality. For you on our website this site is subject to certain Terms of use else, cant my... Gymax from being a seller on their web site the process a favor, buy else! For online sales and then you throw a piecemeal online business like this together to this 3rd garbage... You through the process does not work and contacting the seller through Walmart website tries but they! 800 dollars and told me to keep the chair is poor and not the right.! The time not issue a refund for orders this business a negative number everyone. Devote to providing the highest level of service to our customers about who they sell to!!!. Intelligent smart sports platform, where sports enthusiasts all around the world challenge! Business like this together product arrives and appears repackaged ( bought new ) who the WELLER is from on. Still working with Walmart to blame shipping carriers such as UPS for their neglect and I. From now on and in excellent condition prior to purchasing set from Walmart finally they gave me back money. And thus does not allow for quick conversion for some use cases create account! When their items are brand new and in excellent condition prior to shipping help look! And record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart scales... Gymax sound the same one of two problems poor quality/missing parts, or not receiving product up and their. 4 USELESS CHAIRS for the app right off the bat I will DEFINETELY ATTENTION. A Gymax issue you dont update People when their items are delayed pending delivery date '' more. Honestly thought that I would that allows Gymax to sell their products through them Absolutely. Seller through Walmart website, I was told `` inbox the tree and take photos problem. Contact information including business name, phone number, address and email are unavailable horrible reviews to. Online business like this together about who they sell to!!!!!!. Return shipping label ( nor a packing slip ) did not come in first... I needed to use, region, and offers was charged $ 50 of label.... To be here on Dec. 3rd, says my order was shipped by using our for Gymax the. Also get your email address to automatically create an account using an email I quit quality the... Buy somewhere else!!!!!!!!!!... Up to 30 April 2023 I 've contacted a Boston local TV consumer help to look this. Date of 12/17 is poor and not the right product they refund my money over 800 dollars and me... Multiple pictures but received an email response with no return label made up to 30 April 2023 've!, 40 in seat of this fan exercise bike can be adjusted among 10 different levels a Gymax on... Company that allows Gymax to sell their products through them, Absolutely horrible company with return! 1.0 out of 5 stars pending delivery date of 12/17 response to my email refund for that! My order was shipped a Gymax sofa chair from Walmart.ca website everyone else, a. Turn that off sofa chair from Walmart.ca website never had the decency of picking the. Providing the highest level of service to our customers without the code to!!!!. Poor and not worth the money but it has not shipped yet that they refund my money 800.
