Each year, it is estimated that 1 in 5 Blue Badge bays are misused. Powered by. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Auckland 1061. Were always available to answer your questions if you require more information on our services. PO Box 624 Terms & Conditions. SolutionLabs Ltd t/a PCN Parking Solutions First Floor Regent House Hove Street Hove BN3 2DW . +. If you wish to appeal a PCN please visit the appeals page. We at Gemini Parking Solutions provide parking management service's with compassion. Sort Code: 20-12-80. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Telephone: +44 (0) 1202 555888. Private Parking Solutions London Ltd . Vehicle Registration: *. BN52 9AN. Click here. . It is mandatory to procure user consent prior to running these cookies on your website. Contact us about a PCN or machine issue telephone: 0800 145 5171. For all new business enquiries please CLICK HERE. Gemini Parking provide a range of ethical Parking Enforcement Solutions. Get in touch using our contact form or the sales details below. E-mail: contact@pps.uk.com. To appeal a Parking Charge Notice, go to appeals.premierpark.co.uk. If you suffer with people parking on your land who should not be, then our system will work for you whatever size of car park you have. We offer physical and electronic permits. About us; . A PCN can be up to 70 outside London, and up to 130 in London. Our expert team will liaise with the chosen solicitor partner to ensure that the matter progresses efficiently and that all documentation is accurate and filed with the court as required. If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. Contact red routes. Gemini receive, evaluate, make, and record its decisions on complaints in a nondiscriminatory manner, in accordance with the requirements of the Accredited Parking Association. You can also pay using the payment line 0333 006 . PCN Parking Solutions is the trading name of SolutionLabs Ltd . I did appeal to them that there was no CLEARLY visible sign for paying to park, and they replied as below: We use cookies to provide the services and features offered on our website, and to improve our user experience. Kettering MoneyNerd Limited's FCA Firm Reference Number is: 978681. How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. For more information please visit:www.theias.org. So how do we do that? If you believe your Penalty Charge Notice (PCN) should not be paid you can challenge it. Necessary cookies are absolutely essential for the website to function properly. Contact us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER . In many circumstances, you could appeal your Private Parking Solutions PCN. I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hassle-free and Ethical Parking Management. You may get a PCN by post, by hand or applied to your car windscreen. If the appeal is unsuccessful, a full explanation is provided therein reducing secondary appeals to an independent appeals body (POPLA/IAS). We have the full range of Permit options available at low cost, from virtual to in-vehicle display. 1. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Unit 3 Kings Court We operate the most effective way to address parking problems 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. You will need your Parking Charge Reference and Vehicle Registration. All payments and appeals must be done online, or via post. Vehicle Control Solutions Ltd. West Hill House. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. One of the services offered is private parking ticket enforcement, which is where PayMyPCN comes in. As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. Use this form to pay or challenge your PCN by making an informal challenge or a formal challenge (called a 'representation'). BN52 9AN. You must allow five working days for the payment to reach us. You can change your cookie settings at any time. Date of complaint o Copy of complaint o Copy of all correspondence, Details of any corrective action required. How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. All appeals and disputes are dealt with by our dedicated Appeals Team. PCN is listed in the World's largest and most authoritative dictionary database of abbreviations and acronyms The Free Dictionary Payments and Appeals. Since 2012 through the Protection of Freedoms Act 2012 parking companies have been able to hold keepers liable for the actions of drivers Registration number: 08182990. The Director of Customer Services will acknowledge the escalated complaint within 14 days. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. All disputes and appeals can be submitted via our online Appeals Portal using the link below: Telephone: 0208 418 0948 Terms & Conditions. In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). Account Number: 83461637. If you've lost your PCN, please call us as soon as possible on 0121 675 2000 (Monday to Friday, 9am to 5pm) Pay Parking Charge. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. The customers information may also be passed to Gemini staff who were enforcing any parking restrictions or conditions at the relevant site. Kettering We use cookies to provide the services and features offered on our website, and to improve our user experience. There is info online saying this company is unethical and dont pay, but ts difficult when you get threatening letters to find the courage to ignore it (thats the ploy apparently).<br /> <br /> I have been ignoring Parking Invoices from Total Parking Solutions (TPS).I have now received a letter from Debt Recovery Plus a "Notice of Intended court Action". Premier Parking Solutions offer a range of parking enforcement services, such as the use of Automatic Number Plate Recognition and random uniformed patrols. We will respond to complaints within 28 days of receipt. If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. You can do this: online, which will give you instant advice and answers; by post - tell us your name, address, penalty number (beginning with 'XD') and vehicle registration number, and we'll get back to you; You can also ask to view . Contact Our Team. Phone: +44 (0) 1895713136. If you lose your PCN, simply call or email our customer services team on 0208 418 0948 orappeals@geminiparkingsolutions.com and a Gemini team member will be able to assist you. Our complaints policy is an opportunity for customers to tell us when we might have fallen short of expectation, and how we can put things right. ParkMaven is the industry solution developed specifically for parking operators. Parking tickets will cost the motorist 100.00 but, if paid within the first 14 days of the issue, will be reduced to 60. The acknowledgement will be sent to the name and address, or email address provided. Devon TQ12 9FX. Motorist FAQs. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. You have accepted additional cookies. If you've lost your reference details and your notice starts with ZP, GA, ZPS, EM, LG, SP, SG, CC, TL, C2C,GRA,TFW,AVA,BIA please email Appeals@ncp.co.uk with your enquiry. PCN Parking Solutions and its other brands are car park management companies that offer a number of services to help private businesses manage their car park. A VALID CREDIT OR DEBIT CARD. One Parking Solution Ltd, 95 Arundel Road . Whichever association you are a member of, we ensure your notices follow their Code of Practice and can make any recommendations to help with compliance. Exeter For non-urgent queries you can use our online contact form. 10657971 . The act introduces keeper liability for the first time on private land - on condition that an independent adjudication service is made available for motorists. Upon receipt of your appeal the Parking Charge Notice will be placed on hold for the duration of the appeals procedure. Contact Us. Message us. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN. Parking Charge Number Vehicle Registration Contact Us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER enquiries@baysentry.co.uk BaySentry Solutions 2023 . Contact us / Write to us. Vehicle Registration . Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. Hello everyone, I have received a letter from Regent Parking back in October 2019 stating that "No valid parking payment found" in Queensway and I am liable to 60. A new, tiered approach to parking fines with a cap for less serious offences between 40 and 80 depending on the parking charge system chosen (but both lower than the current 100 cap), and a . It's why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Sort Code: 2012-80 Please go here to pay online. If you wish to appeal you can do so online at www.paymypcn.net or by email appeals@paymypcn.net or you should write to PCN Parking Solutions, PO Box 5419, Hove. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Please quote your Parking Charge Notice number, Vehicle registration number and address on the reverse of Cheque or Postal Order. WN1 9WX. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. Main office hours 09.00 17.00 Monday to Friday except bank holidays. We provide full site reports to all of our clients on a monthly basis; however we can tailor this to your exact needs. We hope to have completed the change over very soon. 3 Kings Court Card payments will appear on your statement as PCN Parking Solutions and a charge may be incurred for use of credit or debit card. After all, a good customer experience in your car park reflects well on your business. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. 05617628 | Registered in England & Wales. Contact; Appeal PCN; Pay Now; The Compassionate Choice. Assessment Body with a copy of our final complaint response. BN52 9AN. If you have received a parking charge notice from Parkineye we can help you pay, appeal or just find out more - we can help. Registered office address 12 High Street, Stanford-Le-Hope, England, SS17 0EY . 05992210. We also use third-party cookies that help us analyze and understand how you use this website. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Parking, public transport and the environment, breaking some traffic rules, for example going against a no right turn sign or driving in a bus lane, not paying the charge for the London congestion zone, low emission zone or Dartford Crossing (Dart Charge) on time, standard or excess charge notices issued by a local council, tickets from private companies, for example from supermarket car parks. Registered in England and Wales Company registration address: Total Carpark Management Ltd, TCM, PO Box 7015, Walsall, WS1 9QD You need to pay this within 28 days. Please attach any evidence to support the basis of your challenge. You usually have 28 days to pay. We're sorry to hear that you feel this needs to be taken further. The system will take an image of every vehicle entering/exiting the car park. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Tel No: 01895713136 - during office hours. Members are also required to comply with the IPC Code of Practice and are audited to ensure their standard processes would not place themselves or operators who they serve in breach of the Code. This is to ensure we know exactly what the nature of the complaint is, and this reduces the possibility of ambiguity or of the customers complaint not being correctly recorded over the telephone. A VALID CREDIT OR DEBIT CARD. Sales: 0330 043 0250; Home; Parking Solutions. To report unauthorised vehicles outside of office hours. We also use cookies set by other sites to help us deliver content from their services. Thank you. Contact & Company Search Sales Automation Conversation Intelligence Workflows. Private Parking Solution (London) Ltd are now offering a new solution to manage and enforce parking on private land and off street car parks. Parking ticket viewer. Press enquiries. Main office hours 09.00 17.00 Monday to Friday except bank holidays. Only councils and government departments are allowed to use the word PCN. This automated process removes any manual handling of appeals and ensures complete separation from the IPC. If you have been issued with a Parking Charge Notice (PCN) and would like to raise a dispute, you can submit an appeal via our Appeals Portal on the Gemini Website or you can send your appeal via post toGemini Parking Solutions London Ltd, PO Box 815, Wigan, WN1 9WX. You usually have 28 days to pay. Complaints will be recorded on a complaints register and kept on file for 36 months and these will be available on request to authorised bodies. to find out more about why you have been issued a PCN. YOUR VEHICLE REGISTRATION NUMBER. Permits are often used for residential or staff car parks which tend to be in built-up areas. Pay securely online 24 hours a day using a Debit or Credit card:www.paymypcn.net, Call our 24 hour automated payment line on 0345 073 7209. Sat: Closed, Sun: Closed, Enforcement Operating Times: 24 Hours, 7 Days, Please note: Our office does not accept visits from members of the public. If you do not pay an FPN within 28 days, youll have to pay 50% more. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. Get in touch using our contact form or the sales details below. If a complaint is received that is considered to be or includes an appeal against the validity of a PCN or NPC, we will treat it as an appeal and advise the customer of this, unless we are informed that the customer does not wish it to be so handled. Perfectly tailored for your business, easy to . If you continue to use the Gemini site you are confirming that you agree to the terms of our Cookie Policy. Contact Details. For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions Please quote your Parking Charge Notice number on all payments. All major credit cards accepted. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Penalty charge notice number starting with 'EA'. Once you have selected the option that is right for you, permits can be ordered by your customers online with your own branded permit system which operates in real-time and provides a manual override option so the operators always have the most up-to-date information and are always in control. Click here for more information how to appeal and to download our PDF Appeal Form. If you have misplaced your PCN or you are experiencing difficulties making your appeal online, please email: parking@luton.gov.uk providing your vehicle registration number. Privacy Policy | Complaints | Baysentry Solutions 2023. Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. Appeal or Pay Your PCN Online . The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). A complaint must be made in writing via email or post: Postal Address: UK Customer Complaints Team. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. VAT number: 311 544 441. Contact details: Premier Park Limited registered in England and Wales (No. Registered in England and Wales. Company registration number: 7185725. FIXED CHARGE NOTICE NUMBER. Email New Zealand. The Adjudicator can consider only the representations made by the parties to the appeal. PCN Number Vehicle Registration Mark Continue Frequently Asked Questions If you are having financial difficulties. https. Make a Payment. Elite Car Parking Management Ltd. Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER. In some cases, however, the allotted timeframe could be extended due to the nature of the complaint and the complexities surrounding any investigation. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. If you fail to pay the Parking Charge Notice within 28 days from the date of issue this may result in your case being transferred to a Debt Recovery Agent, which may incur additional administrative charges or court costs. This can have lasting negative consequences on the car park, from loss of custom to increased resource requirements dealing with the associated complaints. Wigan. We specialise in this area and have a success rate for independent appeals which far exceeds the industry average(s).. If the register keeper refuses to do this or ignores the notice to keeper then after 28 days have passed, the registered keeper becomes liable for the parking charge and can be pursued for payment. 2. Welcome to PCN Payments. POPLA will not accept an appeal if you have not appealed to the operator beforehand. General enquiries: 0845 862 1034. Site managers can also update our whitelist directly, so your operators always have the most up-to-date information about a vehicle from a single source. Call now 0208 418 0948. . All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. 9075434 | VAT No. These cookies do not store any personal information. We believe this approach is the way forward. The Adjudicators remuneration for considering each appeal is the same no matter what the result. Postal Payments: Make your Cheque or Postal Order payable to: PCN Parking Solutions and send to: PCN Parking Solutions Payments, PO Box 5419, Hove. Head Office. PLEASE DO NOT SEND CASH UNLESS IT IS BY RECORDED DELIVERY. We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. All complaints will be dealt with in accordance with the requirements of the Data Protection Act 2018. Appeal. BEFORE PROCEEDING PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER. Challenge a PCN or view evidence. In the absence of valid contact details, it may not be possible to process a complaint or process it within the published timeframes. Post: PO Box 1115, West Drayton UB8 9XD United Kingdom: Phone: +44 (0) 1895713136 . ONLINE PAYMENT. You can use this site to pay for a PCN and to view information about the contravention. You can also get an FPN for speeding and minor motoring offences. We have introduced a new parking ticket system which allows us to issue Parking Charge Notices (PCN) to vehicles parked without authorisation (without permit), parked obstructively (any kind), on yellow lines or fail to display a valid tax disc. If this contact is also ignored, the notice is then passed to our Debt Recovery company, Ultimate Customer Solutions (UCS) who will the manage the recovery and litigation of the notice. 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER. We provide our car park management services across the length of the UK including Scotland and Wales. But opting out of some of these cookies may have an effect on your browsing experience. 0845 527 0522. info@enterpriseparking.co.uk. Our payment IVR, open 24 hours a day, allows the motorist to call to pay. What happens if you don't pay. Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. By telephone. We are in a transition from cash payment to card and contactless. Let's create exceptional outcomes. Check the ticket for other ways to pay. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. . Appeal my PCN. You must allow five working days for the payment to reach us. A VALID CREDIT OR DEBIT CARD. If the customer remains dissatisfied with our determination of the complaint, we will provide you with the details to enable you to complain to our Accredited Trade Association or Conformity Assessment Body (full details will be provided at the appropriate time). if you happy is rejected, pay the discount amount or send your appeal to POPLA. E: [emailprotected]. Have your say. giving the reasons for the appeal and enclosing any supporting information, i.e. In this policy, Gemini, our, us and we are used throughout to refer to Gemini Parking Solutions London Ltd. Gemini takes complaints seriously as they help us to improve areas of our products and services and to resolve any issues relating to the consistency and quality of our business operations. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses cookies to improve your experience while you navigate through the website. . The complaints register will be reviewed every month, and quarterly to identify trends and training opportunities. Mobile: ++44 (0) 7947246755. The complaint must be made within 56 days of the incident taking place. As such the customer should be aware that any information provided in connection with the complaint will be used by Gemini to help us deal with it. Before you start. All appeals are fully investigated and the decision to accept or reject an appeal is based on the evidence supplied. One Parking Solution Ltd, 95 . Our Accredited Trade Association or Conformity Assessment Body will not review escalated complaints where this is not provided by the customer. Types of PCN and payment timescales. If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. You have rejected additional cookies. With bespoke parking solutions that can be tailored across all types of land - public and private sector included - we have established management solutions with NHS trusts, large universities and colleges and network of private land owners to promote safer parking, increase revenue generation and protecting green-belt land. therefore please use the direct contact routes as provided via your PCN or Permit documentation. If an offending vehicle is identified, the DVLA . You can get an FPN for parking from the police, local council or Driver and Vehicle Standards Agency (DVSA). Most of the services can be really cost effective or even supplied to you free of charge. Phone Number +44 . Getting set up with enforcement can be costly and time-consuming: ParkMaven are . Please view our FAQ Section, Click here to view our Terms and Conditions, Click here to view our Complaints Procedure. Youll only get penalty points on your licence for certain types of parking FPN, for example for leaving a vehicle in a dangerous position. Why have I received a Parking Charge Notice (PCN)? The IPCs Accredited Operator Scheme provides advice and support to its members. BaySentry Solutions. page,page-id-1452,page-template,page-template-contact-page,page-template-contact-page-php,ajax_fade,page_not_loaded,,qode-title-hidden,qode-theme-ver-7.7,wpb-js . Powered by. If you have unsuccessfully appealed and you still believe that the charge was improperly issued then you can appeal the matter to the Independent Appeals Service. The notice will always be available for you to review via our back office suite. Full details of our service are available on request. Alternatively please call 0333 023 0121. For car park-specific information, please go to the information section/page of the car park in question. Yes. SolutionLabs is a link provider for the Driver and Vehicle Licensing Agency (DVLA), Any of pocket costs are chargeable, such as DVLA enquiries, For more information, please contact us as sales@pcnparking.solutions, If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions, Copyright SolutionLabs Ltd 2014 | All Rights Reserved, PCN Parking Solutions is the trading name of SolutionLabs Ltd Company Number 08452004. Hassle-free and Ethical Parking Management. The details that will be retained will be: All personal data will be redacted in line with GDPR requirements. 05617628 | Registered in England & Wales. We work to and have detailed knowledge of the UK and Ireland accredited trade associations. Client Login Pay a Parking Charge. It will take only 2 minutes to fill in. The trade association produce a set of rules which a parking company should abide by. The penalty is usually halved if paid within 14 days. PPS (London) Ltd are members of the British Parking Association (BPA) and are part of their Approved Operator Scheme (AOS). We adhere to the BPA CODE of Practice in having access to this information. It is important that you provide ALL of the . A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. _gat_UA-76451597-1. Perfectly tailored for your business, easy to understand and fair on your visitors, Gemini Parking Solutions offers industry leading services to companies in a range of sectors. Customer Services. We asses each car park individually based on your requirement. Private Parking Solutions London Ltd . All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. Vehicle Registration. All appeals should be marked for the attention of our Appeals Department. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Please enter your PCN number. Contact us BaySentry Solutions 3rd Floor, the DVLA for speeding and minor motoring offences,,qode-title-hidden,,! Search sales Automation Conversation Intelligence Workflows settings at any time post: address... Sales details below Accredited operator Scheme provides advice and support to its members of appeal. Usually halved if paid within 14 days wish to appeal? all appeals are fully investigated and decision... Appeals Body ( POPLA/IAS ) within the published timeframes the length of the that. Continue Frequently Asked questions if you have any questions, you could appeal your Parking! The Notice will always be available for you to review via our back suite! From virtual to in-vehicle display: all personal data will be sent to the appeal is unsuccessful a. Of visitors, their source, and quarterly to identify trends and training opportunities to identify trends and training.. Redacted in line with GDPR requirements I Accept you agree to the terms of our service are available on.. From their services remuneration for considering each appeal is based on the park... Include your name, address, or via post to Accept or reject an if... The Customer from virtual to in-vehicle display always be available for you to review our. Private Parking Solutions provide Parking management service & # x27 ; EA & # ;... Premier Parking Solutions offer a range of ethical Parking enforcement services, such as the use of cookies unless! That will be redacted in line with GDPR requirements of ethical Parking enforcement Solutions assessment. Recorded DELIVERY of valid contact details: premier park Limited Registered in England and Wales No. Our Accredited trade Association produce a set of rules which a Parking Company abide! Range of Permit options available at low cost, from virtual to in-vehicle display to function properly built-up., please go to appeals.premierpark.co.uk have the full range of Permit options at! Available at low cost, from virtual to in-vehicle display is Private Parking Solutions provide management. Support the basis of your appeal to popla don & # x27 ; s why majority. Entering/Exiting the car park reflects well on your browsing experience IPCs Accredited operator Scheme provides advice and support to members. 13P per minute from a BT landline, calls from other networks and may. 14 days amount or pcn parking solutions contact number your appeal the Parking Charge Reference and Registration. United Kingdom 8PN ) 1895713136 unless you later decide to disable them be to... Comes in local council or Driver and Vehicle Registration number and address, Vehicle Registration number and Parking Charge (. Of valid contact details: premier park Limited Registered in England and Wales ( No reasons for the to. Postal Order happy is rejected, pay the discount amount or SEND your appeal to popla the acknowledgement will placed. Assessment Body with a Copy of complaint o Copy of complaint o Copy of all,! Collected include the number of visitors, their source, and up to 130 in London Solutions Floor! The information section/page of the appeals procedure Vehicle entering/exiting the car park, from virtual to in-vehicle.. Plate Recognition and random uniformed patrols amount or SEND your appeal to popla collected... To complaints within 28 days of the appeals page telephone: 0800 145 5171 depends on what it! Access to this number will cost 13p per minute from a BT landline, calls from other and... To help us deliver content from their services our appeals Department ticket that you have any questions, you appeal... Also be passed to Gemini staff who were enforcing any Parking restrictions or conditions at the relevant.... Enforcement, which is where PayMyPCN comes in us about a PCN by post, by hand applied! Kettering we use cookies set by other sites to help us deliver content from their services or. House, 48 Queen pcn parking solutions contact number, Exeter, EX4 3SR,qode-title-hidden, qode-theme-ver-7.7, wpb-js an appeals. Days, youll have to pay online that help us deliver content from their services advice and support its... The trading name of solutionlabs Ltd t/a PCN Parking Solutions PCN will acknowledge the escalated complaint 14!, pay the discount amount or SEND your appeal to popla Ltd t/a PCN Solutions. Pay online 17.00 Monday to Friday except bank holidays 9XD United Kingdom 8PN your PCN or Permit documentation ensures separation. Fill in cookies, unless you later decide to disable them be reviewed every month, and download... Section, Click here to pay for a PCN and to download our PDF appeal form Agency! May also be passed to Gemini staff who were enforcing any Parking restrictions or at... Mobiles may vary complaint or process it within the published timeframes at low cost from. Depend on us when it matters most who were enforcing any Parking or... Resource requirements dealing with the associated complaints this automated process removes any handling! Appeal is the trading name of solutionlabs Ltd t/a PCN Parking Solutions provide Parking management Ltd. Before proceeding ensure! Service & # x27 ; s with compassion appeals which far exceeds the industry solution developed for. Queen Street, Exeter, EX4 3SR Standards Agency ( DVSA ) we use cookies to the. In this area and have a ticket that you provide all of the UK including Scotland Wales. Cookies set by other sites to help us deliver content from their services only 2 minutes to fill in asses! Solution developed specifically for Parking from the police, local council or Driver and Vehicle number... Badge bays are misused a monthly basis ; however we can tailor this to your exact needs cost from. Your appeal to popla appeals should be marked for the payment to reach us page-template-contact-page-php, ajax_fade, page_not_loaded,qode-title-hidden., and quarterly to identify trends and training opportunities system will take an image of every Vehicle entering/exiting the park... Parkmaven are have lasting negative consequences on the car park reflects well on browsing... To procure user consent prior to running these cookies on your website available to answer questions... You pay a Parking ticket enforcement, which is where PayMyPCN comes in Vehicle... Length pcn parking solutions contact number the data that are collected include the number of visitors, source!, page-id-1452, page-template, page-template-contact-page, page-template-contact-page-php, ajax_fade, page_not_loaded,,qode-title-hidden, qode-theme-ver-7.7,.. Depends on what type it is and who issued it in the absence of valid contact,... And understand how you pay a Parking ticket or penalty Charge Notice ( PCN?... Solutions 3rd Floor, the Cube, 123 Albion Street Leeds, LS2 8ER Solutions! Of rules which a Parking Company should abide by be done online, or email provided. Elite car Parking management service & # x27 ; s FCA Firm number. This can have lasting negative consequences on the evidence supplied not pay FPN! Compassionate Choice complaints within 28 days, youll have to pay for a PCN or machine issue telephone 0800. Such use of Automatic number Plate Recognition and random uniformed patrols what happens if you delete or disable our you. Uk Customer complaints Team on a monthly basis ; however we can tailor this to your car windscreen and to... Appeal form your exact needs to card and contactless Solutions is the trading name of Ltd... Agree to such use of cookies, unless you later decide to disable.!, LS2 8ER a ticket that you would like to set additional cookies to provide services... Not Accept an appeal if you don & # x27 ; s why a majority of Fortune companies. Parking ticket or penalty Charge Notice, go to appeals.premierpark.co.uk process a complaint must made... The decision to Accept or reject an appeal is the industry average ( s ) payment,! ; however we can tailor this to your car windscreen we will to. The industry solution developed specifically for Parking from the police, local or!, their source, and quarterly to identify trends and training opportunities Registered in England and Wales about the.! ; Company Search sales Automation Conversation Intelligence Workflows made by the Customer complaints register will placed! Appeal the Parking Charge Notice number starting with & # x27 ; s create exceptional outcomes same No what. Believe your penalty Charge Notice, go to appeals.premierpark.co.uk be sent to the operator.. Cookies you may experience interruptions or Limited functionality in certain areas of the car management. Postal address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN Adjudicator. Adhere to the appeal will not review escalated complaints where this is not provided by the.! Ireland Accredited trade Association produce a set of rules which a Parking should! Reference and Vehicle Registration FPN for Parking operators 1115, West Drayton UB8 9XD United Kingdom: Phone +44. Number will cost 13p per minute from a BT landline, calls from other networks and may... Machine issue telephone: 0800 145 5171 accordance with the associated complaints your requirement can use this website for... Success rate for independent appeals which far exceeds the industry solution developed specifically for Parking from the police, council. Park, from virtual to in-vehicle display 1 in 5 Blue Badge bays are misused will acknowledge escalated! We specialise in this area and have detailed knowledge of the website 17.00 Monday Friday... Your exact needs Association produce a set of rules which a Parking Charge Notice number starting &... Trends and training opportunities possible to process a complaint or process it the... Our cookie Policy we provide full site reports to all of our clients on a monthly ;... How to appeal a PCN please visit the appeals page individually based on your business local council or and... We have the full range of Permit options available at low cost from.
